Quality Policy

Al Bassam International Factories is totally committed to understand and meet the quality needs and expectations of all our customers.

Al Bassam International Factories has a proud reputation of 47 years for delivering quality components. We have established a comprehensive quality assurance system that allows our company to meet all the requirements of the ISO 9001:2000 quality assurance standard.

Our quality assurance system focuses on the following principles:

  • Quality is responsibility for every employee.
  • Ethical workmanship and customer satisfaction are paramount.
  • Products and services must be delivered on time upon the agreed price.
  • Continuous improvement and training are vital to ensure that our customer receives world class products and services.
  • Our management systems, practices, products, customers and employees must be measured in terms of performance; performance indicator guides us to the area(s) in need of corrective action and review.


The entire Al Bassam International Factories Team will adhere to the spirit and intent of our quality policy, as well as the directive of his quality assurance manual and its supporting quality system documentation. We will continue to aggressively strive to ensure that customer satisfaction is achieved in all things, and at all times.