Quality policy

55+ years of delivering quality components

Al Bassam International Factories L.L.C. is totally committed to understanding and meeting the quality needs and expectations of all our customers.

Al Bassam International Factories L.L.C. has built a proud reputation over 55+ years of delivering high-quality water tank solutions. Recognized as one of the top brands and a leading company in the UAE, we have established a comprehensive quality assurance system that fully complies with the ISO 9001:2015 standard, ensuring consistent excellence in every product we deliver

Our quality assurance system focuses on the following principles:

  • Quality is responsibility for every employee.
  • Ethical workmanship and customer satisfaction are paramount.
  • Products and services must be delivered on time upon the agreed price.

The entire Al Bassam International Factories Team will adhere to the spirit and intent of our quality policy, as well as the directive of his quality assurance manual and its supporting quality system documentation. We will continue to progressively strive to ensure that customer satisfaction is achieved in all things and at all times.

 

Return Policy

1. For returns, Al Bassam will accept returns for defective products only.

2. For exchanges, Al Bassam will not accept exchanges.